Shipping policy
Do you offer free shipping?
We offer free shipping on all orders over 60$ (Standard Shipping) and the cost will automatically be discounted upon checkout.
Where do you ship?
From our Rest of the World online store we currently ship to Brazil, Canada, China, Hong Kong SAR China, Indonesia, Japan, South Korea, Lebanon, Malaysia, New Zeland, Philippines, Russia, Singapore, Thailand, Taiwan and South Africa.
When can I expect my order?
Orders received by 11:55am will be shipped on the same day.
Please notice that the shipping companies do not deliver during the weekends and that transit time for shipments to remote areas may be longer.
| COUNTRY | STANDARD SHIPPING | EXPRESS SHIPPING |
| Brazil | 6 - 12 working days | 3 working days |
| Canada | 5 - 9 working days | 2 working days |
| Hong Kong SAR China | 6 - 12 working days | 2 working days |
| Indonesia | 6 - 12 working days | 3 working days |
| Japan | 6 - 12 working days | 2 working days |
| South Korea | 6 - 12 working days | 2 working days |
| Lebanon | 6 - 12 working days | 3 working days |
| Malaysia | 6 - 12 working days | 2 working days |
| New Zeland | 6 - 12 working days | 3 working days |
| Philippines | 6 - 12 working days | 3 working days |
| Russia | 6 - 12 working days | 2 working days |
| Singapore | 6 - 12 working days | 2 working days |
| Thailand | 6 - 12 working days | 3 working days |
| Taiwan | 6 - 12 working days | 2 working days |
Will I have to pay additional charges to receive my shipment?
According to your country's customs policies, customs duties may be added and collected before you are able to receive your shipment.
How can I track my order?
You can track your order through the link provided in your shipping confirmation email. You can also sign into your account on www.jimmylion.com using the email address and password you used during checkout. Your info is all there!
